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From Hospital Executive to Private Nursing in Private Aviation: Continuing Quality in the Air

  • Writer: Phebe Mckay RN, BSN, MBA, FACHE
    Phebe Mckay RN, BSN, MBA, FACHE
  • Aug 27
  • 5 min read

For more than thirty years, I have had the privilege of serving as a nurse, and for twenty of those years, I held the role of Chief Nursing Officer (CNO) within hospital systems. That role demanded leadership, clinical oversight, and a constant commitment to advancing quality care. Hospitals are living organisms — complex, fast-moving environments where patient safety, staff performance, and system integration all converge under the direction of nursing leadership.


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Two years ago, I embarked on a new chapter: joining Air Nurses, a concierge-level in-flight nursing service built exclusively for private aviation. While my title remained the same, my stage shifted dramatically — from brick-and-mortar hospitals to the limitless skies. At first glance, one might think hospital nursing leadership and private aviation nursing are worlds apart. Yet, what I have come to realize is that the principles of quality, safety, and compassionate care are universal, whether within hospital walls or at 30,000 feet.


This article reflects on my journey, the parallels between the two roles, and how continuing quality in the air is not only possible but essential.

The Foundation: Leadership in Hospital NursingAs a hospital CNO, my responsibility was to create and sustain a culture of excellence. Quality initiatives, patient safety, evidence-based practice, and staff development were cornerstones of my role.I led multidisciplinary teams through everything from Joint Commission surveys to Magnet recognition journeys, always with the mindset that nursing is the heartbeat of healthcare delivery. Policies and procedures were critical, but the human element mattered most — the compassion of the nurse at the bedside, the trust patients place in their caregivers, and the collaboration across departments to achieve best outcomes.That leadership framework — a balance of strategy, vision, and human connection — has proven invaluable in transitioning to private flight nursing with Air Nurses.


A Different Landscape: Private Nursing in the Skies


When I joined Air Nurses, I stepped into a field that many outside healthcare barely know exists: concierge in-flight nursing for private aviation clients. Air Nurses was created to bridge the gap between traditional air ambulance services and commercial medical escorts — offering something new for private aviation. Our nurses accompany patients across the globe, providing expert medical oversight while ensuring safe passage from one destination to another.Whether repatriating a patient after a medical emergency abroad, supporting families who want loved ones transported home, or ensuring continuity of care during international travel, Air Nurses delivers hospital-level nursing care onboard private jets.


Unlike a hospital, where resources are immediately available at the push of a button, in-flight nursing for private aviation demands precision, preparation, and adaptability. Each transport requires extensive planning:- Assessing the patient’s medical condition and stability for travel.- Coordinating with physicians, hospitals, and families.- Ensuring all necessary medications, equipment, and supplies are onboard.- Partnering with flight crews to integrate medical care into flight logistics.In the air, our nurses must be self-reliant, highly skilled, and calm under pressure. There is no rapid response team waiting outside the door; the nurse is the team. Yet, that responsibility is not daunting — it is empowering.


Bridging the Two Worlds: Continuing Quality in the Air


One of the greatest lessons I have carried from my hospital CNO role into Air Nurses is that quality is not defined by location. It is defined by standards, processes, and people. Whether in an ICU or on a transatlantic flight, patients deserve the same unwavering commitment to safety, compassion, and excellence.


At Air Nurses, we apply hospital-quality standards to every aspect of our work:- Clinical Competency: Every nurse is a board-certified CFRN with extensive acute care and air ambulance backgrounds. Ongoing education and skills training are core to our model.- Safety Protocols: Transport plans are designed with the same rigor as hospital safety checklists. Every detail matters — from oxygen flow rates to medication storage to in-flight monitoring.- Communication: Just as hospital care requires coordination across departments, private flight nursing requires seamless collaboration between families, physicians, flight crews, and global partners.- Patient-Centered Care: We know our clients are often vulnerable, anxious, and far from home. Compassion and reassurance are as essential as clinical skill.


The Unique Challenges of Nursing in the Air


Transitioning into leading private flight nursing with Air Nurses has highlighted challenges distinct from hospital practice:- Limited Resources – Advanced imaging and labs aren’t available at altitude. The nurse relies on portable equipment, clinical judgment, and foresight.- Environmental Stressors – Altitude, cabin pressure, and noise affect both patients and caregivers. Anticipation and adaptation are key.- Cultural and Logistical Complexities – International transports involve healthcare systems, regulations, and language differences.- Family Dynamics – Families often travel with patients, and part of the role is providing reassurance as much as medical oversight.Every mission demands both clinical mastery and executive-level leadership thinking: planning, risk mitigation, and communication.


Leadership Beyond the Hospital


At Air Nurses, the cabin becomes the new clinical stage — smaller than a hospital wing, but with stakes just as high. Each transport is a mission where lives, safety, and trust are on the line.My leadership responsibilities include:- Developing training programs that keep nurses at the forefront of aviation medicine.- Establishing protocols that merge best practices from hospital and flight medicine.- Maintaining quality metrics to evaluate outcomes and refine standards.- Building international partnerships to ensure seamless patient transitions.Unlike the hospital setting, my connection to each mission is more direct and personal. I see, in real time, how Air Nurses brings dignity, discretion, and clinical excellence into private aviation.


The Human Side of Private Flight Nursing


No matter how advanced our preparation, the heart of nursing is always human connection.I have witnessed patients who were anxious about flying find comfort in the steady presence of a nurse. I have seen families express relief knowing their loved one’s health is safeguarded mile by mile. These moments affirm that Air Nurses exists not only to provide medical oversight, but to protect dignity and peace of mind in flight.


Looking Ahead: The Future of Nursing in the Air


Healthcare is evolving rapidly, and private flight nursing will play a greater role in global care delivery. As people travel more, as populations age, and as medical tourism grows, the demand for discreet, high-quality medical support in private aviation will only increase.Air Nurses is at the forefront of that evolution, bringing together telemedicine integration, advanced portable medical technologies, and a global nurse network capable of responding in hours, not days.The foundation, however, remains the same: quality care delivered with compassion, discretion, and clinical expertise.


Closing Reflections


When I reflect on my journey from hospital Chief Nursing Officer to Chief Nursing Officer with Air Nurses, I see not a divergence but a continuation. The settings differ, but the mission is unchanged: to lead nurses in delivering safe, compassionate, quality care.Hospitals taught me the discipline of leadership. Air Nurses has taught me the boundlessness of nursing’s reach. Together, they affirm that quality in healthcare does not end at the hospital door — it continues in the air, across borders, and wherever patients need us most.For over thirty years, I have been proud to call myself a nurse. Today, I am equally proud to carry that title into the skies with Air Nurses, ensuring that no matter the journey, quality goes with us.

 
 
 

1 Comment


Hal Harrington
Hal Harrington
Sep 08

Great article Phebe!

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